Refund and Cancellation

Effective Date: 01 November 2024

Welcome to our Refund & Cancellation Policy page. We strive to provide our customers with the best experience, and we understand that sometimes refunds or cancellations may be necessary. Below are our policies and procedures regarding these matters.

Refund Policy

Eligibility for Refunds
Refund requests will be processed if:
  • The payment was made for a product/service that was not delivered.
  • There was a duplicate transaction.
  • The product/service was defective or not as described.
How to Request a Refund
  1. Contact Support: Reach out to our customer support team at accounts@vidyamandircdp.com or visit school office.
  2. Provide Necessary Details: Include your order ID, transaction ID, and reason for the refund.
  3. Processing Time: Refund requests will be reviewed within 3-5 business days. If approved, the refund will be initiated, and you will receive a confirmation email.
Refund Method

Refunds will be processed back to the original payment method used during the transaction. The time taken for the amount to reflect in your account may vary based on your bank.

Cancellation Policy

How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible at accounts@vidyamandircdp.com or [support phone number]. Cancellations can be made within [number] hours of placing the order.

Cancellation Charges

Depending on the stage of processing, a cancellation fee may apply. Details will be provided upon request.

Contact Us

If you have any further questions regarding our refund and cancellation policies, please feel free to reach out to us:

Thank you for choosing us!